Ronald McDonald House Charities

Ronald McDonald House Charities® Southwestern Ontario Career Opportunities

Latest Positions Available

 


For an accessible version of our job descriptions for screen-reader assistive technology, please email communications@rmhc-swo.ca.

RMHC is a family-centered brand and deeply values the lives of its employees inside and outside of RMHC programs. We offer competitive salaries, benefits, and vacation packages. RMHC-SWO is committed to principles of anti-oppression and employment equity. We strongly encourage members of Indigenous, ethno-racial, LGBTQ+, Francophone, immigrant, refugee, differently abled, and other equity-seeking groups to apply and self-identify.

If accommodation is required during the hiring process, please inform the hiring manager or committee once selected for an interview. We thank all interested applicants, but only those selected for an interview will be contacted.

Find out about the latest available career opportunities below.

 

  • Associate, Database & Gift Processing

    POSITION SUMMARY

    The Associate, Database & Gift Processing is responsible for assisting with processing all donations to the Chapter and generating accurate and appropriate receipts with timely thank you letters. An exemplary record keeper, the Associate, Database & Gift Processing, timely and accurate donations and enters the data in the donor database, compiles database information, and processes gift acknowledgments with respect to fund development and donor stewardship. This position’s work is guided by the Administrator, Database & Gift Processing, which oversees the gift entry processes and workload management. This position works closely with the Finance & Corporate Services Team. This position also provides backup support to the Administrator, Database & Gift Processing and Associate, Finance as required. To ensure fair and equitable pay at RMHC-SWO, placement on the salary range will be based on your years of experience, skills, and qualifications relevant to the Administrator, Database & Gift Processing. Hiring salary range: $35,000 to $40,000. RMHC-SWO offers a 4-day workweek schedule for the employees.

    KEY DELIVERABLES

    General responsibilities include:

    • Processing donations into the database.
    • Prepare gift acknowledgment letters and other correspondence.
    • Maintain foundation, corporation and individual donor records.
    • Answer donor questions regarding tax-deductible donations and other administrative concerns.
    • Support daily gift reconciliation as needed.
    • Perform other duties as assigned.
    • Summary of Essential Job Functions

    Gift Processing

    • Record, process, and code donations, pledges, recurring payments, gifts in kind and other revenues.
    • Update, review and amend donor database records.
    • Coordinate preparing and distributing thank you letters and charitable tax receipts.
    • Process and track individual records in a database.
    • Ensure Canadian Revenue Agency (CRA) guidelines are being followed for all charitable tax receipts issued.

    Donor Recognition

    • Track tribute donations made in honour/ memory.
    • Assist with scheduled reports for donor wall levels and order appropriate donor recognition products.

    Special Events

    • Issue charitable tax receipts for house and third-party events as required and within set parameters.
    • Assist in mailings required for House events including thank you letters and receipts.
    • Prepare and issue charitable tax receipts as required.
    • Other miscellaneous signature event tasks as required.

    QUALIFICATIONS/ KNOWLEDGE REQUIRED

    • Minimum two years experience working in data entry/gift processing, Raiser’s Edge experience highly preferred.
    • Completion of database or executive/administrative program or equivalent.
    • Proven excellence in organization, prioritization and attention to detail essential.
    • Proven organizational and time management skills with a keen attention to detail.
    • Demonstrates understanding of administrative and financial processes.
    • Excellent Microsoft Office skills.
    • Understanding of CRA Guidelines for charitable receipting.
    • Demonstrates commitment to long-term relationship building with donors.
    • Passion for the mission of Ronald McDonald House Charities (RMHC).
    • Ability to work evenings and weekends as required.
    • Valid driver's license with a clean driving record and consistent access to a motor vehicle with appropriate insurance.
    • Passion for the mission of RMHC.
    • Ability to work well within a team and across functional groups.
    • Highly resourceful, intuitive and flexible.
    • Demonstrates a high level of professionalism and reliability.

    Hours of Work – 32-hour work week (Monday – Thursday)
    Monday to Thursday – 8:00 am to 4:30 pm

    Relationships:

    Internal

    • Work cooperatively with Finance & Corporate Services Team members, Fund Development & Community Relations Team and Family Programs and Services teams.
    • Maintain oral and written contact with Fund Development to exchange information, provide reports regarding fundraising activities and planned events, and coordinate programs and activities.
    • Maintain consistent communications with the Corporate and Financial Services team staff to cooperate in the transfer and verification of contributions.
    • Work with members of other departments and Leadership for information sharing.

    External

    • Maintain oral and written contact with board members, volunteers, prospects, and donors as directed.
    • Maintain oral and written contact with outside vendors and other partners as directed.

    To Apply

    Please visit the job posting through the below link to apply.

    https://ca.indeed.com/job/associate-database-gift-processing-3e2621418d00aa44