Ronald McDonald House Charities

Ronald McDonald House Charities® Southwestern Ontario Career Opportunities

Latest Positions Available

 


For an accessible version of our job descriptions for screen-reader assistive technology, please email communications@rmhc-swo.ca.

RMHC is a family-centered brand and deeply values the lives of its employees inside and outside of RMHC programs. We offer competitive salaries, benefits, and vacation packages. RMHC-SWO is committed to principles of anti-oppression and employment equity. We strongly encourage members of Indigenous, ethno-racial, LGBTQ+, Francophone, immigrant, refugee, differently abled, and other equity-seeking groups to apply and self-identify.

If accommodation is required during the hiring process, please inform the hiring manager or committee once selected for an interview. We thank all interested applicants, but only those selected for an interview will be contacted.

Find out about the latest available career opportunities below.

 

  • Development Officer – Corporate and Partnerships

    POSITION SUMMARY
    As an integral part of the Development Team, the Development Officer – Corporate and Partnerships will help grow fundraising through teamwork, creativity, and major gift annual giving solicitations. This position will help identify, cultivate, solicit, and steward major gift donors so that the Development team can build and maintain relationships with key community stakeholders to increase support for RMHC-SWO. The Development Officer – Corporate and Partnerships will support the stewardship of our Founding and Forever partner McDonald's, RMHC Canada National Partners Program accounts, Corporate Donors, and grow RMHC-SWO’s Corporate Payroll Giving program. To ensure fair and equitable pay at RMHC-SWO, placement on the salary range will be based on your years of experience, skills, and qualifications relevant to the Development Officer – Corporate and Partnerships position.
    Hiring salary range: $55,000 to $65,000. RMHC-SWO offers a 4-day workweek schedule for the employees.

     

    KEY DELIVERABLES

    • Build relationships with donors and key regional stakeholders, elevating program awareness and brand presence and identifying new revenue generation opportunities.
    • Meet fundraising deliverable targets annually and identify new opportunities for revenue generation.
    • Responsible for identifying, cultivating, and nurturing sustainable long-term relationships with existing and new corporate donors.
    • Steward a defined list of corporate donors, ensuring regular contact and interactions.
    • Successfully grow, steward, and foster corporate payroll-giving programs.
    • Serve as an RMHC-SWO representative for cheque presentations, donor meetings, speaking engagements, and community fundraising events, as well as seeking out new opportunities for donor engagement.
    • Collaborate with the Director, Development and Community Relations and Associate Director, Development to establish competitive fundraising targets while adhering to budgetary expenditures.

     

    SUMMARY OF ESSENTIAL JOB FUNCTIONS

     

    Donor Relations & Fund Development

      • Participate in each step of the donor pipeline, including identification, qualification through research, cultivation, request for support, prompt follow-up, stewardship, and recognition.
      • Manage a portfolio of assigned corporate donors.
      • Develop donor strategies along with materials to renew and upgrade donor gifts.
      • Build and maintain relationships with key community stakeholders to increase fundraising outcomes.
      • Develop and implement strategies and actively seek opportunities to increase the number of donors engaged to increase profile and provide fundraising opportunities and revenue growth.
      • Liaise with businesses, community groups, service clubs, schools, churches, etc., to coordinate speaking engagements, donation drives, and corporate giving.
      • Update donor/prospect information into Raiser’s Edge in accordance with the established standards for Raiser’s Edge usage.
      • As the stewardship lead on McHappy Day, the Development Officer – Corporate and Partnerships is responsible for overseeing the team to ensure that the annual campaign addresses National and Regional goals.
      • Act as a liaison with RMHC Canada, stewarding RMHC Canada National Partnership donors.
      • Work closely with the Director, Development and Community Relations and Associate Director, Development to secure event sponsorship, seek out new corporate sponsors, and explore new event revenue opportunities.
      • Plan, execute, and grow the annual payroll giving campaign to ensure year-over-year growth.
      • Work with the Director, Development and Community Relations and the Associate Director, Development to develop and implement acknowledgment and stewardship practices and plans to ensure donor retention.

     

    Communications

    Support RMHC-SWO Communications efforts overall by:

    • Speak on behalf of RMHC-SWO at community events and meetings.
    • Support the Community Relations team by providing relevant information for the RMHC-SWO social media channels and newsletters.
    • Ensure contributions are appropriately recognized and assist in coordinating stewardship materials with major donors regarding the impact of their giving.
    • Analyze data and prepare written materials, including tailored proposals, correspondence, briefing notes, progress reports, and planning documents.

     

    JOB SPECIFIC COMPETENCIES AND QUALIFICATIONS

    • Minimum of 5 years of relevant experience
    • College or University degree
    • Experience working with donor software is an asset.
    • Excellent communication skills, oral and written.
    • Skilled in public speaking, persuasive writing, active listening, and ability to adapt messaging to different audiences.
    • Highly organized and detail-oriented
    • Demonstrated commitment to building and maintaining long-term relationships with donors.
    • A commitment to working collaboratively in a team environment with staff, volunteers, families, donors, and the public.
    • Passion for the mission of RMHC-SWO.
    • Ability to lift 50 lbs. (the weight of a box of paper).
    • Ability to climb stairs.
    • Ability to work evenings and weekends as required.
    • Possess a clean driving record and a reliable mode of transportation.
    • Clear Vulnerable Sector Screening Police Check.

     

    HOURS OF WORK

    • Monday – Thursday  (8:00 – 4:30 or 9:00 – 5:30)
    • Ability to flex schedule around meetings, speaking engagements, and events.

     

    WORKING CONDITIONS

    RMHC-SWO is a safety net for families and strives to help alleviate the isolation and stress families feel when they have an ill or injured child. All staff must display care and compassion, possess emotional maturity and discretion, and respect the dignity and rights of guests, volunteers, and other staff members. Keeping confidentiality is of utmost importance.

     

    RMHC-SWO is a family-centred brand and deeply values its employees' lives inside and outside the RMHC programs. We offer a competitive salary, benefits, and vacation package and observe a 4-day workweek schedule. RMHC-SWO is committed to principles of anti-oppression and employment equity. We strongly encourage members of Indigenous, ethno-racial, LGBTQ+, Francophone, immigrant, refugee, differently abled, and other equity-seeking groups to apply and self-identify. If accommodation is required during the hiring process, please inform the hiring manager or committee once selected for an interview. We thank all interested applicants, but only those selected for an interview will be contacted.

     

    To Apply:

    Please email your resume and cover letter to:

    Ina Sirbu, Associate Director People and Culture at https://ca.indeed.com/job/development-officer-corporate-and-partnerships-0b24e80d23d996d6

     

     

     

  • Associate, Database & Gift Processing

    POSITION SUMMARY

    The Associate, Database & Gift Processing is responsible for assisting with processing all donations to the Chapter and generating accurate and appropriate receipts with timely thank you letters. An exemplary record keeper, the Associate, Database & Gift Processing, timely and accurate donations and enters the data in the donor database, compiles database information, and processes gift acknowledgments with respect to fund development and donor stewardship. This position’s work is guided by the Administrator, Database & Gift Processing, which oversees the gift entry processes and workload management. This position works closely with the Finance & Corporate Services Team. This position also provides backup support to the Administrator, Database & Gift Processing and Associate, Finance as required. To ensure fair and equitable pay at RMHC-SWO, placement on the salary range will be based on your years of experience, skills, and qualifications relevant to the Administrator, Database & Gift Processing. Hiring salary range: $35,000 to $40,000. RMHC-SWO offers a 4-day workweek schedule for the employees.

    KEY DELIVERABLES

    General responsibilities include:

    • Processing donations into the database.
    • Prepare gift acknowledgment letters and other correspondence.
    • Maintain foundation, corporation and individual donor records.
    • Answer donor questions regarding tax-deductible donations and other administrative concerns.
    • Support daily gift reconciliation as needed.
    • Perform other duties as assigned.
    • Summary of Essential Job Functions

    Gift Processing

    • Record, process, and code donations, pledges, recurring payments, gifts in kind and other revenues.
    • Update, review and amend donor database records.
    • Coordinate preparing and distributing thank you letters and charitable tax receipts.
    • Process and track individual records in a database.
    • Ensure Canadian Revenue Agency (CRA) guidelines are being followed for all charitable tax receipts issued.

    Donor Recognition

    • Track tribute donations made in honour/ memory.
    • Assist with scheduled reports for donor wall levels and order appropriate donor recognition products.

    Special Events

    • Issue charitable tax receipts for house and third-party events as required and within set parameters.
    • Assist in mailings required for House events including thank you letters and receipts.
    • Prepare and issue charitable tax receipts as required.
    • Other miscellaneous signature event tasks as required.

    QUALIFICATIONS/ KNOWLEDGE REQUIRED

    • Minimum two years experience working in data entry/gift processing, Raiser’s Edge experience highly preferred.
    • Completion of database or executive/administrative program or equivalent.
    • Proven excellence in organization, prioritization and attention to detail essential.
    • Proven organizational and time management skills with a keen attention to detail.
    • Demonstrates understanding of administrative and financial processes.
    • Excellent Microsoft Office skills.
    • Understanding of CRA Guidelines for charitable receipting.
    • Demonstrates commitment to long-term relationship building with donors.
    • Passion for the mission of Ronald McDonald House Charities (RMHC).
    • Ability to work evenings and weekends as required.
    • Valid driver's license with a clean driving record and consistent access to a motor vehicle with appropriate insurance.
    • Passion for the mission of RMHC.
    • Ability to work well within a team and across functional groups.
    • Highly resourceful, intuitive and flexible.
    • Demonstrates a high level of professionalism and reliability.

    Hours of Work – 32-hour work week (Monday – Thursday)
    Monday to Thursday – 8:00 am to 4:30 pm

    Relationships:

    Internal

    • Work cooperatively with Finance & Corporate Services Team members, Fund Development & Community Relations Team and Family Programs and Services teams.
    • Maintain oral and written contact with Fund Development to exchange information, provide reports regarding fundraising activities and planned events, and coordinate programs and activities.
    • Maintain consistent communications with the Corporate and Financial Services team staff to cooperate in the transfer and verification of contributions.
    • Work with members of other departments and Leadership for information sharing.

    External

    • Maintain oral and written contact with board members, volunteers, prospects, and donors as directed.
    • Maintain oral and written contact with outside vendors and other partners as directed.

    To Apply

    Please visit the job posting through the below link to apply.

    https://ca.indeed.com/job/associate-database-gift-processing-3e2621418d00aa44