Ronald McDonald House Charities^® Southwestern Ontario Career Opportunities

POSITION SUMMARY

The Sous Chef is accountable to the Manager, Nutrition and Wellness, and is responsible for the day-to-day operation of the Ronald McDonald House Charities Southwestern Ontario (RMHC-SWO) kitchen – WINDSOR LOCATION. Primary responsibility includes daily culinary preparation of meals providing nourishment to families, running an efficient and safe kitchen, and engagement and supervision of kitchen volunteers or groups. This role is focused on “Keeping Families Close” through excellence in program delivery, upholding the highest of safety standards, and continuous quality improvement. To ensure fair and equitable pay at RMHC-SWO, placement in the salary range will be based on your years of experience, skills, and qualifications relevant to the Sous Chef. Hiring salary range: $35,000 to $40,000. RMHC-SWO offers a 4-day work week schedule for the employees.

KEY RESPONSIBILITIES

Management and Operational Excellence:

• Ensure the daily delivery of breakfast, lunch, and dinner to guest families at the House through solo culinary preparation and/or leadership of multiple volunteer groups each day.
• Windsor site - maintain a weekly calendar of kitchen activities in collaboration with the Volunteer Coordinator and Family Services Team to facilitate communication and enhance the guest experience.
• Supervise volunteers in kitchen operations, upholding high standards of expectations and providing regular mentorship in the interest of continuous quality improvement to benefit guest families.
• In collaboration with the supervisor, provide feedback on menu design and execute healthy, balanced, and inclusive meal options for various dietary needs.
• Support the procurement of food and kitchen supplies through weekly order placement, including receiving, stocking, organizing, and labeling deliveries, ensuring expiration guidelines are met.
• Maintains food inventory, monitors pantries, fridges, and freezers, and advises volunteers and groups of excess ingredients, available or off-limits items.
• Ensure daily kitchen operations meet or exceed food safety standards, including grocery quality inspection, monitoring of temperatures, infection control, cleanliness, sanitization, and health and safety guidelines and policies.
• Coordination of essential kitchen functions, including deep cleaning, monitoring functionality and safety of kitchen equipment, and ordering repairs or replacements as required and approved.
• Ensure complete nightly cleaning of kitchen equipment, shelving, refrigerators and service areas.
• Participate in continuing education opportunities pertinent to developing and implementing new programming initiatives.
• Complete administrative tasks as required.

Volunteer Engagement:

• Host program and kitchen volunteers, providing a meaningful, fun and rewarding volunteer experience from start to finish and beyond.
• Engage program and kitchen volunteers to plan and deliver family-focused meals within their delegated and/or appropriate skills.
• Ensure all kitchen volunteers follow instructions closely with or without supervision, including adherence to health and safety guidelines, safe food handling practices and professional interactions with guest families.
• Train and supervise volunteers assisting with prep work, cooking, baking, cleaning, serving, and packaging meals

Diversity, Equity, and Inclusion:

• Embed DEI principles into all aspects of operations and programming, fostering an inclusive and equitable environment.
• Champion diversity, equity, and inclusion initiatives in all mission-focused activities of RMHC-SWO.

QUALIFICATIONS/KNOWLEDGE REQUIRED

• Completion of a post-secondary culinary program or equivalent experience.
• 1+ years’ experience leading staff and/or volunteers in a commercial kitchen setting is preferred.
• Experience with menu planning, procurement, food ordering, and inventory management.
• Excellent organization, attention to detail, and time management skills.
• Excellent verbal and written communication skills.
• Current Safe Food Handling Certification.
• Clear Vulnerable Sector Screening Police Check.
• Current First Aid Certificate.
• Clear two-step TB test.
• Ability to improvise quickly, adapt to last-minute menu changes and apply culinary skillset with ease.
• Ability to lift weights of 10 to 50 lbs. (e.g., inventory deliveries and donation-in-kind).
• Ability to manage stairs to move throughout the House quickly when needed.
• Ability to read and interpret documents such as safety rules, operating instructions and policy manuals.

Hours of Work:

• Regular schedule: Sunday to Wednesday OR Wednesday to Saturday, 12:00 to 8:30pm.
• Required to work evenings and weekends.

WORKING CONDITIONS:

RMHC-SWO is a safety net for families and strives to help alleviate the isolation and stress families feel when they have an ill or injured child. All staff must display care and compassion, possess  emotional maturity and discretion, and respect the dignity and rights of guests, volunteers, and other staff members. Keeping confidentiality is of the utmost importance.

Travel:   The ability to travel regionally may be required.

RMHC is a family centered brand and deeply values the lives of its employees inside and outside of RMHC programs. We offer a competitive salary, benefits, and vacation package. RMHC-SWO is committed to principles of anti-oppression and employment equity. We strongly encourage members of Indigenous, ethno-racial, LGBTQ+, Francophone, immigrant, refugee, differently abled, and other equity-seeking groups to apply and self-identify. If accommodation is required during the hiring process, please inform the hiring manager or committee once selected for an interview. We thank all interested applicants, but only those selected for an interview will be contacted.

To Apply:

Please email your resume and cover letter to: 

Ina Sirbu, Associate Director, People and Culture at isirbu@rmhc-swo.ca  by 5:00 pm, Friday, May 29, 2025, with the subject line: Application for Sous Chef - WINDSOR.

POSITION SUMMARY

The Event Coordinator will be key in planning, organizing, and executing fundraising and community engagement events for RMHC-SWO. Working directly with the Development Officer – Events, the Event Coordinator will help ensure the success of signature events, third-party fundraisers, and donor stewardship activities. This role requires a highly organized, detail-oriented professional who thrives in a fast-paced, mission-driven environment. To ensure fair and equitable pay at RMHC-SWO, placement in the salary range will be based on years of experience, skills, and qualifications relevant to the Event Coordinator. Hiring salary range: $45,000 to $65, 000. RMHC-SWO offers a 4-day workweek schedule for the employees

RESPONSIBILITIES

Event Planning & Execution

• Assist in planning and executing RMHC-SWO signature events, including logistics, timelines, and vendor coordination
• Support the development of event budgets, tracking expenses and revenue to meet financial goals.
• Manage event registrations, ticketing platforms, and guest communications.
• Coordinate volunteers, staff, and key stakeholders to ensure smooth event operations
• Ensure a high guest experience, donor recognition, and brand representation at all events.

Third-Party & Community Fundraising Support

• Serve as the point of contact for third-party fundraisers, offering guidance and resources to community event organizers.
• Support corporate and community partners in planning fundraising initiatives benefiting RMHC-SWO.
• Develop and distribute event toolkits and promotional materials to enhance engagement.

Marketing & Communications

• Work with the Marketing & Communications team to develop event promotional materials, social media content, and post-event impact stories.
• Assist in crafting sponsorship proposals, donor thank-you letters, and event recaps.
• Capture photos, testimonials, and key event moments for future marketing use.

Administrative & Donor Stewardship

• Maintain event databases, track sponsorships, and manage guest lists.
• Support sponsorship fulfillment, ensuring partners receive recognition and deliverables.
• Assist with donor engagement initiatives, ensuring a seamless and positive experience.
• Prepare event reports and evaluations to assess impact and identify areas for improvement.

Diversity, Equity, and Inclusion:

• Embed DEI principles into all aspects of operations and programming, fostering an inclusive and equitable environment.
• Champion diversity, equity, and inclusion initiatives in all mission-focused activities of RMHC-SWO.

QUALIFICATIONS/KNOWLEDGE REQUIREMENTS

• 1–3 years of experience in event coordination, fundraising, or a related field.
• Post-secondary education in Event Management, Fundraising, Marketing, Public Relations, or a related discipline is an asset.
• Strong organizational skills and ability to manage multiple projects simultaneously.
• Excellent communication skills, both written and verbal.
• Ability to work collaboratively and independently in a fast-paced, deadline-driven environment.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and experience with donor management or event registration software (e.g., Raiser’s Edge) is an asset.
• Flexibility to work evenings and weekends as needed for events (approximately 30% of schedule).
• Passion for the mission of RMHC-SWO and a commitment to keeping families close.
• Ability to lift weights of 10 to 50 lbs.
• Clear two-step TB test.
• Possess a driver's license with a clean driving record.
• A satisfactory Police Vulnerable Sector Check is a condition of employment.
• Annual Police and Child Abuse Registry Declaration.

HOURS OF WORK:

• Monday to Thursday - 8:00 am to 4:30 pm. Evenings and weekends, as required.

WORKING CONDITIONS

RMHC-SWO is a safety net for families and strives to help alleviate the isolation and stress families feel when they have an ill or injured child. All staff must display care and compassion, possess emotional maturity and discretion, and respect the dignity and rights of guests, volunteers, and other staff members. Keeping confidentiality is of the utmost importance.

Travel: Occasional travel may be requested.

RMHC is a family-centered brand that deeply values the lives of its employees inside and outside of RMHC programs. We offer a competitive salary, benefits, and vacation package. RMHC-SWO is committed to principles of anti-oppression and employment equity. We strongly encourage members of Indigenous, ethno-racial, LGBTQ+, Francophone, immigrant, refugee, differently abled, and other equity-seeking groups to apply and self-identify. If accommodation is required during the hiring process, please inform the hiring manager or committee once selected for an interview. We thank all interested applicants, but only those selected for an interview will be contacted.

To Apply:

Please email your resume and cover letter to:

Ina Sirbu, Associate Director, People and Culture at isirbu@rmhc-swo.ca by 5:00 pm, Friday, May 29, 2025, with the subject line: Application for Events Coordinator.