Ronald McDonald House Charities

Ronald McDonald House Charities® Southwestern Ontario Career Opportunities

Latest Positions Available

 


For an accessible version of our job descriptions for screen-reader assistive technology, please email communications@rmhc-swo.ca.

RMHC is a family-centered brand and deeply values the lives of its employees inside and outside of RMHC programs. We offer competitive salaries, benefits, and vacation packages. RMHC-SWO is committed to principles of anti-oppression and employment equity. We strongly encourage members of Indigenous, ethno-racial, LGBTQ+, Francophone, immigrant, refugee, differently abled, and other equity-seeking groups to apply and self-identify.

If accommodation is required during the hiring process, please inform the hiring manager or committee once selected for an interview. We thank all interested applicants, but only those selected for an interview will be contacted.

Find out about the latest available career opportunities below.

 

  • Development Officer – Corporate and Partnerships

    POSITION SUMMARY
    As an integral part of the Development Team, the Development Officer – Corporate and Partnerships will help grow fundraising through teamwork, creativity, and major gift annual giving solicitations.   This position will help identify, cultivate, solicit, and steward major gift donors so that the Development team can build and maintain relationships with key community stakeholders to increase support for RMHC-SWO.  The Development Officer – Corporate and Partnerships will support the stewardship of our Founding and Forever partner McDonald's, RMHC Canada National Partners Program accounts, Corporate Donors and grow RMHC-SWO’s Corporate Payroll Giving program. To ensure fair and equitable pay at RMHC-SWO, placement on the salary range will be based on your years of experience, skills and qualifications relevant to the Development Officer – Corporate and Partnerships. Hiring salary range: $55,000 to $65,000. RMHC-SWO offers a 4-day workweek schedule for the employees.

     

    KEY DELIVERABLES

    • Build and foster the development of key relationships with McDonald's Area Supervisors, Restaurant Managers, and Crew to ensure support, engagement, and ongoing collaboration.
    • Responsible for planning and logistics of the McHappy Day Campaign Gratitude Tour.
    • Responsible for identifying, cultivating, and nurturing sustainable long-term relationships with existing and new corporate donors.
    • Build relationships with donors and key regional stakeholders, elevating program awareness and brand presence and identifying new revenue generation opportunities.
    • Collaborate with the chapter leadership team to establish competitive fundraising targets while adhering to budgetary expenditures.
    • Steward a defined list of corporate donors, ensuring regular contact and interactions.
    • Deliver annual Fund development and Donor Stewardship Plans.
    • Meet fundraising deliverable targets annually and identify new opportunities for revenue generation.
    • Successfully grow, steward, and foster corporate payroll-giving programs.
    • Serve as an RMHC-SWO representative for cheque presentations, donor meetings, speaking engagements, and community fundraising events, as well as seeking out new opportunities for donor engagement. 

     

    SUMMARY OF ESSENTIAL JOB FUNCTIONS
    Leadership

    • As the stewardship lead on McHappy Day, the Development Officer – Corporate and Partnerships is responsible for overseeing the team to ensure that the annual campaign addresses National and Regional goals.
    • Act as liaison with RMHC Canada, creating and leading all non-McHappy Day fundraising initiatives with McDonald’s SWOR network (Fries for Good, Round Up Challenges, etc).  Activities include creative direction, asset generation, activation of the program, and donor stewardship throughout the process.
    • Act as a liaison with RMHC Canada, stewarding RMHC Canada National Partnership donors.
    • Participate in creating, managing, and evaluating annual Fund Development and Donor Stewardship plans.
    • Contribute to the development of an annual operating budget.
    • Accountable for delivering revenue objectives in areas for which this role is responsible (Corporate and Program-specific goals as identified).

    Donor Relations & Fund Development

    • Manage a portfolio of assigned corporate donors.
    • Participate in each step of the donor pipeline, including identification, qualification through research, cultivation, request for support, prompt follow-up, stewardship, and recognition.
    • Develop donor strategies along with materials to renew and upgrade donor gifts.
    • Build and maintain relationships with key community stakeholders to increase fundraising outcomes.
    • Work with the Director, Development and Community Relations and the Associate Director, Development to develop and implement acknowledgment and stewardship practices and plans to ensure donor retention.
    • Develop and implement strategies and actively seek opportunities to increase the number of donors being engaged to increase profile and provide fundraising opportunities and revenue growth.
    • Liaise with businesses, community groups, service clubs, schools, churches etc.  to coordinate speaking engagements, donation drives, and corporate giving
    • Working closely with the Director, Development and Community Relations and Associate Director, Development to secure event sponsorship, seek out new corporate sponsors, and explore new revenue opportunities for events. 
    • Work closely with the CEO, Director, Development and Community Relations, and Associate Director, Development to cultivate the McDonald’s relationships.
    • Serve as the primary contact for the McDonald’s Area Supervisors, Store Managers, and Crew to steward and support their fundraising efforts.
    • Update donor/prospect information into Raiser’s Edge in accordance with the established standards for Raiser’s Edge usage.

     

    Programs

    • Responsible for the logistics planning and execution of McHappy Day stewardship
    • Establish and execute market and store-level fundraising strategies, create activation guidelines for front-line staff, and coordinate volunteer activities across SWOR
    • Plan and execute all non-McHappy Day fundraising initiatives within the McDonald’s network, including but not limited to collaborating with RMHC Canada and McDonald’s Canada to coordinate public campaigns, engage regional McDonald’s leadership in pre-event activities (From OO, to Operations Supervisor team to crew)
    • Plan, execute and grow the annual payroll giving campaign to ensure year-over-year growth. 
    • Responsibilities include developing fundraising strategies, activities, and communication materials to be presented to current and new corporate partners.

     

    Communications

    Support RMHC-SWO Communications efforts overall by:

    • Speak on behalf of RMHC-SWO at community events and meetings.
    • Support the Community Relations team by providing relevant information for the RMHC-SWO social media channels and newsletters.
    • Ensure contributions are appropriately recognized and assist in coordinating stewardship materials with major donors regarding the impact of their giving.
    • Analyze data and prepare written materials, including tailored proposals, correspondence, briefing notes, progress reports, and planning documents.

    QUALIFICATIONS:

    JOB SPECIFIC COMPETENCIES AND QUALIFICATIONS

    • Minimum of 5 years of relevant experience
    • College or University degree in a related field:  Event Management, Business, Communications, Public Relations, Nonprofit Management
    • Experience working with Donor Software- Experience with Raisers Edge is an asset.
    • Excellent communication skills, oral and written.
    • Skilled in public speaking, persuasive writing, active listening, and ability to adapt messaging to different audiences.
    • Highly organized and detail-oriented
    • Demonstrated understanding of fundraising standards and processes (including knowledge of CRA guidelines).
    • Canadian Fund-Raising Executive (CFRE) designation is considered an asset.
    • Demonstrated commitment to building and maintaining long-term relationships with donors.
    • A commitment to working collaboratively in a team environment with staff, volunteers, families, donors, and the public.
    • Passion for the mission of RMHC-SWO.
    • Ability to lift 50 lbs. (the weight of a box of paper).
    • Ability to climb stairs.
    • Ability to work evenings and weekends as required.
    • Possess a clean driving record and a reliable mode of transportation.
    • Clear Vulnerable Sector Screening Police Check

     

    HOURS OF WORK:

    Monday – Thursday, 9:00 – 5:30 pm (evenings and weekends as required)

    Ability to flex schedule around meetings, speaking engagements, and events.

     

    WORKING CONDITIONS:

    RMHC-SWO is a safety net for families and strives to help alleviate the isolation and stress families feel when they have an ill or injured child. All staff must display care and compassion, possess emotional maturity and discretion, and respect the dignity and rights of guests, volunteers, and other staff members.  Keeping confidentiality is of utmost importance.

    RMHC-SWO is a family-centred brand and deeply values its employees' lives inside and outside the RMHC programs.  We offer a competitive salary, benefits, and vacation package and observe a 4-day workweek schedule.  RMHC-SWO is committed to principles of anti-oppression and employment equity.  We strongly encourage members of Indigenous, ethno-racial, LGBTQ+, Francophone, immigrant, refugee, differently abled, and other equity-seeking groups to apply and self-identify.  If accommodation is required during the hiring process, please inform the hiring manager or committee once selected for an interview.  We thank all interested applicants, but only those selected for an interview will be contacted.

     

    To Apply:

    Please email your resume and cover letter to:   

    https://ca.indeed.com/jobs?q=Development+Officer&from=mobRdr&utm_source=%2Fm%2F&utm_medium=redir&utm_campaign=dt&vjk=0bf1a1f010cc436b&advn=8941154915789226

    by 5:00 pm, Friday, February 23, 2024

  • Development Officer - Events

    POSITION SUMMARY

    The Development Officer - Events is an integral part of the team, responsible for a dynamic and diverse portfolio, supporting signature events and regional community fundraising efforts to advance the mission of "Keeping Families Close." This role will serve as the lead for signature events and primary contact for community fundraising efforts. The Development Officer – Events will work closely with leadership and chapter teams to expand our community and brand presence across our service area, focusing on enhancing our event profile and building and maintaining key relationships. To ensure fair and equitable pay at RMHC-SWO, placement on the salary range will be based on your years of experience, skills and qualifications relevant to the Development Officer – Events. Hiring salary range: $55,000 to $65,000. RMHC-SWO offers a 4-day workweek schedule for the employees.

    KEY DELIVERABLES

    • Successfully execute signature and third-party events as assigned.
    •   Ensure events align with RMHC’s mission, vision, and values and adhere to the RMHC process, logo usage guidelines, and fundraising policies.
    •   Optimize opportunities to elevate the profile of RMHC-SWO through the development, planning, and execution of signature events.
    • Meet annually defined fundraising targets.
    • Build relationships with donors and key regional stakeholders, elevating program awareness, brand presence, and revenue generation.
    • Collaborate with the chapter’s leadership team to establish competitive fundraising targets and execute high-quality events while adhering to budgetary expenditures.
    • Develop and maintain event tracking systems to ensure effective promotion, oversight/execution, coordination, stewardship, recognition, and financial reporting of events.
    • Identify new opportunities to enhance guest experiences, community relations engagements, and revenue generation.

     

    SUMMARY OF ESSENTIAL JOB FUNCTIONS

    Donor Engagement/Signature Event Management:

    • Ensure quality donor experiences during event attendance.
    • Work with chapter staff to develop project plans and timelines to facilitate the planning and execution of events.
    • Lead event day logistics and onsite event execution.
    • Design and implement event logistics, secure pre-event sponsorships and registrations, lead on-site logistics and post-event follow-up.
    • Work collaboratively with the Fund Development and Communications Team to ensure donors and participants are recognized, stewarded, and engaged appropriately.
    • Create and maintain online registration systems and an online chapter event calendar.
    • Attend and lead event committee meetings, providing support and information where necessary.

    Event Management/Community Engagement:

    • Build relationships with third-party event leads to ensure they can successfully execute their events, honouring the brand and supporting the mission.
    • Attend and speak at community events as required.
    • Act as a key ambassador at the RMHC-SWO London location, organizing and coordinating group tours and receipt of gift-in-kind and monetary donations.
    • Build relationships with event committee members, event location representatives, and special guests.
    • Champion third-party events across the chapter, including promotion, oversight, and coordination of stewardship and recognition.

    Communications:

    • Provide relevant information to the Associate Director, Community Relations to support RMHC-SWO communication efforts by providing materials for the website, social media posting, newsletters, and other relevant communication materials relating to events.
    • Speak on behalf of RMHC-SWO at community events and meetings.
    • Work closely with the Community Relations and Communications team to highlight events, partners, and opportunities.
    • Develop and provide relevant and timely materials to event committee chairs, chapter staff, and the leadership team as necessary.
    • Keep staff, board members, and volunteers appraised of events and communicate with key team members to facilitate the cascading of information across all levels of the organization.

    Volunteer Engagement:

    • Value, recognize, and engage volunteers.
    • Lead the Community Ambassador Program and foster relationships with volunteers to build capacity and expand reach and impact.
    • Work closely with event and community ambassadors to ensure they are supported and are able to steward donors effectively and facilitate key messaging communications.
    • Work closely with the Volunteer Coordinator to ensure adequate event support.

    Financial Management:

    • Monitor and report monthly on signature and third-party event performance and fundraising targets.
    • Work in collaboration with the Administrator, Database, and Gift Processing to ensure that events are documented and aligned to ensure data integrity.
    • Audit event coding and review reports to ensure accuracy and consistent donor stewardship.
    • Run quarterly reports on third-party event revenue to monitor status and alignment with budget/revenue projections.
    • Contribute to the development of an annual operating budget.

    Events and Recognition:

      • Create and implement a stewardship program, donor recognition criteria, and acknowledgment strategies for RMHC-SWO.
      • Provide leadership to the team that is tasked with annual RMHC signature events, community events and programs, and donor appreciation activities to ensure they align with the chapter's strategic direction, operational plans, and financial goals.
      • Foster long-term relationships with donors, ensuring their interests align with the organization's mission and projects.
      • Work closely with the leadership team to ensure donors are stewarded and engaged appropriately.

    QUALIFICATIONS/ KNOWLEDGE REQUIRED

      • 5+ years of relevant work experience in nonprofit or event management.
      • Post-secondary education in a related field:  Fundraising, Nonprofit Management, Event Management, Communications, Public Relations, or relevant work experience.
      • Highly organized and detail-oriented.
      • Knowledge of project management theory and processes is an asset.
      • Excellent communication skills, oral and written, with the ability to adapt messaging to different audiences.
      • Skilled in public speaking.
      • Experience working with donor software or Raisers Edge and the Blackbaud ecosystem is an asset.
      • Demonstrated understanding of fundraising standards and processes (including knowledge of CRA guidelines).
      • Canadian Fund-Raising Executive (CFRE) designation is considered an asset.
      • Commitment to the highest ethical standards and dedication to the organization’s mission and values.
      • A commitment to working collaboratively in a team environment with staff, volunteers, families, donors, and the public.
      • Demonstrated commitment to building and maintaining long-term relationships with donors.
      • Valid driver's license with a healthy driving record and consistent access to a motor vehicle with appropriate auto insurance.
      • Available to work variable hours over evenings and weekends, as necessary, throughout the year to attend committee meetings and events, public speaking engagements, and presentations.
      • Passion for the mission of RMHC-SWO.
      • Ability to lift 50 lbs. (approximately the weight of a box of paper).
      • Ability to climb stairs.
      • Clear Vulnerable Sector Screening Police Check

    HOURS OF WORK:

    Monday – Thursday, 9:00 – 5:30 pm (evenings and weekends as required)

    Ability to flex schedule around meetings, speaking engagements, and events.

    WORKING CONDITIONS:

    RMHC-SWO is a safety net for families and strives to help alleviate the isolation and stress families feel when they have an ill or injured child. All staff must display care and compassion, possess emotional maturity and discretion, and respect the dignity and rights of guests, volunteers, and other staff members.  Keeping confidentiality is of utmost importance.

     

    RMHC-SWO is a family-centred brand and deeply values its employees' lives inside and outside the RMHC programs.  We offer a competitive salary, benefits, and vacation package and observe a 4-day workweek schedule.  RMHC-SWO is committed to principles of anti-oppression and employment equity.  We strongly encourage members of Indigenous, ethno-racial, LGBTQ+, Francophone, immigrant, refugee, differently abled, and other equity-seeking groups to apply and self-identify.  If accommodation is required during the hiring process, please inform the hiring manager or committee once selected for an interview.  We thank all interested applicants, but only those selected for an interview will be contacted.

     

    To Apply:

    https://ca.indeed.com/job/development-officer-events-81829992973f8225    by 5:00 pm, Friday, February 23, 2024.