Ronald McDonald House Charities

Ronald McDonald House Charities® Southwestern Ontario Staying With Us

RMH Windsor

Ronald McDonald House Windsor (RMH Windsor) provides a welcoming and secure “home-away-from-home” for families with seriously ill or injured children in need of medical care at Windsor Regional Hospital.

  • the mallais family laying on a bed
    The mallais Family
  • Ronald McDonald Windsor

    A family can stay in one of our 5 private rooms, or 1 short term stay rooms, located on the third floor of Windsor Regional Hospital, Metropolitan Campus, for as long as their child requires medical care.

    Families are asked to pay just $12.00 a night - no family is never turned away due to an inability to pay.

  • The oslund family
    The oslund family
  • Location:

    Windsor Regional Hospital
    (3rd Floor Met Campus)
    1995 Lens Ave
    Windsor, ON
    N8W 1L9

    Hours of Operation:

    Family Service Office Hours
    7am-11pm, 7 days a week

    Check-In: After 2pm
    Check-Out: Before 6pm

RMh windsor TIMELINE

  • 2016

    RMH Windsor Opens,
    5 bedrooms

  • 2016

    Day Pass Program

  • 2021

    Wellness Space

Photo Gallery

How to Stay

  • Who can stay at RMH Windsor?

    Families of a child (under 18) receiving treatment in Windsor Regional Hospital for a serious illness or injury


  • How do I stay at RMH Windsor?

    Complete a referral form in partnership with hospital staff for each visit. We are able to offer one bedroom per family.

    *Due to high demand, we may not be able to accommodate requests from families receiving non-life threatening procedures, day surgeries or follow up visits.

  • Infection Control Policy

    Anyone suffering from or who has recently been exposed to a communicable illness cannot be admitted (including family members with a cold or the flu). We stand by this policy to minimize the risk to children with weakened immune systems.

What to Expect

  • RMH Windsor Amenities

    5 private bedrooms with ensuite bathrooms

    • Capacity of 2-5 Individuals
    • Telephone with voicemail
    • Complimentary WiFi
    • Toiletries
    • Linens and clean towels

    1 smaller bedroom for naps and shorter term stays

    Full kitchen and dining room

    Free laundry facilities

    Common lounge for families staying at RMH Windsor

    Televisions and gaming systems

    Access to complimentary toiletries

    Linens and clean towels

    Breast pumps


    Massage chair

    Wellness room

  • Cart With a Heart - Windsor

    A cart that takes the hospitality from the House out to the Pediatric and Neonatal Intensive Care Units with coffee, tea, snacks, toiletries and small toys.

  • Day Pass Program

    What is the RMH Windsor Day Pass Program?

    • The Day Pass Program allows families with a child in the hospital to use RMH Windsor amenities and services
    • Link to videos - - Show thumbnails of all 5 language subtitles? User can click which one

    How do I get a day pass?

    • Passes are available through hospital staff (Paeds - Social Work/Child Life) and NICU (Social Work/Charge Nurse)


    • 9:30am-5:30pm, Daily